We have developed this policy so that you can feel
confident about the privacy and security of the personal information that you
provide to us.
The following applies to all aspects of the use of this site and the use of
your data
Data Protection
In order to be able to fully register your requirements
and keep you regularly updated with new instructions we are required under The
Data Protection Act to hold on file your permission to keep your information
on file. Please read carefully through the following
I/We acknowledge that the Key Group will process by computer or otherwise, information
obtained about me/us, and also information which relates to any contract I/We
enter into with the Key Group, and any associated businesses (“the Personal
Data”). I/We consent to the Key Group using/disclosing the Personal Data
to:
I/We acknowledge that Key Estate Agents as a member of the Key Financial Services
Group of Companies will process by computer or otherwise information obtained
about me/us, and also information which relates to any contract I/We enter into
with Key Financial Services Group, Legal & General or any other mortgage
company (“the Personal Data”). I/We consent to Key Financial Services
Group using/disclosing the Personal Data to:
1. enable Key Estate Agents and its representatives
to manage my dealings with Key Financial Services Group, Legal & General
and any other mortgage company;
2. bring to my attention marketing information about Key Estate Agents,
Legal & General and any other mortgage company’s products and services
that may be of interest to me/us and I/we understand that Key Financial Services
Group may contact me by post, telephone, e-mail, fax and any other appropriate
means of communication and that the Personal Data may be passed to other Key
Financial Services Group companies for marketing purposes.
3. regulatory authorities, as part of their compliance monitoring activities.
4. where appropriate other estate agents or solicitors that are involved in
my chain of property sales
5. where appropriate Key Financial Services Group may pass you details to an
Independent who may contact you with details of their services.
We the undersigned recognise the importance of regularly reviewing our mortgage
and protection needs and understand that Key Financial Services will make contact
with us on a regular basis according.
In the event that I/we register for the telephone preference service we will
advise you in writing that we no longer wish to receive further calls from you,
as otherwise this authority will overrule.
I/We understand that I/we have the right to ask for a copy of the Personal Data
in return for payment of a small fee and to require Key Group, to correct any
inaccuracies in the Personal Data.
The Key Group - UK
The Key Group comprises, but is not limited to the following
Companies;
Key Financial Services (Midlands) Limited
Key Communication Services Limited
Key Property Services (Midlands) Limited
Key Property Services (The Green) Limited
Key Property Services (Garratt Street) Limited
Key Estate Agents (Attleborough) Limited
Key Estate Agents (Nuneaton) Limited
Key Estate Agents (Milton Keynes) Limited
Registered Office - Wembrook House, P O Box 2074, Attleborough, Nuneaton CV11
4YH
Disclosure of information
The Key Group complies with and is registered under the Data Protection Act
1998 in the United Kingdom. We take all reasonable care to prevent any unauthorised
access to and use of your personal data.
Our staff and those working for our agents and contractors maintain a responsibility
to keep your information confidential and will only use it to offer relevant
products and services related to your enquiry.
Any personal details that we use to provide or promote our products and services
to you (e.g. name, address, email address, telephone number, or any details
of the services you have purchased or about which you have enquired)
will not be passed to any third party organisation for marketing purposes without
your permission and will not be used by us for any purpose other than that which
you requested.
The Internet is not a secure medium. However to protect your data we put in
place various security procedures including use of firewalls, backup measures,
we limit access to data to relevant personnel and password protect all machinery
holding personal data.
Personal information
You don't have to register to access our website, however, we want to help you
find exactly what you require as quickly and smoothly as possible.
Therefore the more we know about your preferences the easier it is for us to
help you. For this reason we encourage you to register with us.
Once registered we are in a better position to recommend specific properties
or services of potential interest to you.
Your details may be combined with other information in our records in order
to:
Save you having to keep giving us the same information for different services.
Help you to get more out of your visits to our website by suggesting information
about products and services which may be useful to you.
Keep other parts of the Group up to date with your details in order to offer
you products and services by post or e-mail that may interest you.
When you register you consent to us using your personal data in the manner described
in this Policy. If you do not register, the personal data we collect from you
will be limited to the specific enquiry you have made.
Key will use that data for no other purpose than to facilitate that transaction.
If any of the information that you provide changes, for example if you change
your email address, name, address or contact numbers, please let us know the
correct details by sending an email to attleborough@keyestateagents.com
Cookies
The web site, or an embedded component from a trusted
partner may automatically create a 'cookie' when you visit us. A 'cookie' is
a piece of information that is held on your PC, which enables our website to
recognise you on
subsequent visits and allows us to tailor your visit to your specific requirements.
As the 'cookie' is based on your PC we are unable to recognise you if you visit
any of our websites from a different PC unless you register with us.
If you do register then you will be able to login from any PC using your passcode.
Our use of 'cookies' does not include the collection of any personal information
regarding the use of your PC or internet browsing in any way.
If you do not want a cookie to be created on your PC, web browsers such as Netscape
and Internet Explorer provide the option to disable them.
Please note that some personalised services on this site may not be available
if you choose to disable cookies.
You can read more about cookies and their use at the Interactive Advertising
Bureau's dedicated website: www.allaboutcookies.org
Email
Key complies with the Privacy and Electronic Communications
Regulations 2003 in the United Kingdom.
We respect the privacy of personal email accounts and we store your email address
as securely as any other personal information we hold. We aim not to send you
unwanted email messages or junk mail and your details
will not be passed to any organisation outside Key without your explicit permission.
If you have given us permission, we may use email to send you messages to keep
you up to date with news about our current services, as well as anything you
express an interest in, either online or through other contact with Key.
Third party sites
Third party internet sites that you can link through
to from our website are not covered by our Privacy and Security policy, so we
accept no responsibility or liability for these sites.